If you’d like to make a return, simply email us at hello@covehome.co within 30 days of receiving your order.

You’ll need your order number and the zip code from your shipping address, which can be found in your order confirmation email. 

If your return is due to the piece being damaged or faulty, you will receive a prepaid shipping label. Should it be to change of mind, shipping will be at the cost of the purchaser, so please make selections carefully. We will send you the correct shipping labels to affix to your parcel.

Please use any original packaging to ensure items arrive back safely, if you do not still have these please ensure there is additional fragile wrapping around the product before shipping.

If you opted for store credit, you will receive your product credit as soon as your return is in transit. 

Refunds are processed once items have been accepted at our warehouse.

Simply email us at hello@covehome.co

You’ll need your order number which can be found in you order confirmation email.

Items marked “Final Sale” cannot be returned or exchanged. 

• All exchanges mut be completed within 30 days of receiving your order. 
• If you’re outside the contiguous United States, such as customers in Hawaii and Alaska, the cost of return and outbound shipping will be added to your total purchase. 
• You’ll receive a new order confirmation email once the exchange is processed.

Once an order has been processed, we are unable to change or cancel your order. If you no longer need the purchased items, you can start a return once they are delivered. 

Returns and exchanges are completely free for most items. 

• Email us within 7 days of receiving your order. 
• You’ll need your order number and the zip code from your shipping address which can be found in you order confirmation email.
• Once authorized, you can download your return label online or from the return confirmation you’ll receive.

If you would like a refund in the original form of payment, some fees may apply.