Love it or Return in 30 Days
It’s important to us that you’re completely satisfied with your Cove Home purchase, so we’re pleased to offer returns for exchange, store credit, or refund within 30 days of receiving your order.
To help cover the care and handling involved in processing your return, a small $5 restocking fee will apply.
We appreciate your understanding, and we’re always here to help you find the perfect piece for your space.
Please note -
Items marked final sale cannot be returned
How to Make a Return or
Exchange:
To start your return or exchange, click HERE. You’ll
need your order number and the zip code from your shipping address, which
can be found in your order confirmation email.
Damaged or Defective Items:
If your return is due to damage or a fault, you’ll receive a prepaid
shipping label. Once we have received your item and inspected, we will promptly send you a replacement piece if available.
Store Credit & Exhanges:
If you opt for store credit, it will be issued as soon as your return is
in transit. We will also send you a prepaid shipping label for the return of your piece.
For change of mind purchases, return shipping will be at the cost of the purchaser, therefore we kindly ask that you make selections
carefully.
Packaging:
Please return items in their original packaging to ensure safe arrival. If
you no longer have the original packaging, ensure there is extra fragile
wrapping around the product before shipping.
We hope
you have a wonderful shopping experience with Cove Home! Please
reach out to us at team@cove-home.co if you have any questions or need
assistance with your order.
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How to Make a Return or Exchange?
To start your return or exchange, click HERE. You’ll need your order number and the zip code from your shipping address, which can be found in your order confirmation email.
Final Sale Items
From time to time, we offer select items or collections as final sale. These pieces are clearly marked and not eligible for return, exchange, or refund.
We take great care to provide detailed descriptions and imagery to help you feel confident in your purchase, and we’re always here to answer any questions before you place your order.
If anything arrives damaged or not quite right, please don’t hesitate to reach out — we’re always happy to help make it right.
Damaged or Defective Items
If your return is due to damage or a fault, you’ll receive a prepaid shipping label. For exchanges or change-of-mind returns, shipping will be at the cost of the purchaser. We kindly ask that you make selections carefully, and we’ll send you the correct shipping labels to affix to your parcel.
Packaging
Please return items in their original packaging to ensure safe arrival. If you no longer have the original packaging, ensure there is extra fragile wrapping around the product before shipping.
Store Credit & Refunds
If you opt for store credit, it will be issued as soon as your return is in transit. Refunds for damaged or faulty items will be processed once the items have been inspected and accepted at our warehouse.