Refund policy

Love it or return it within 14 days!

If you're not completely satisfied with your purchase, our easy returns portal takes about 2 minutes. Just have your order number and zip code or email address handy, then head here within 14 days of receiving your order. We're here to help!

If your order arrives damaged, or something isn't working as it should, just head to the same portal and choose "Report a Delivery Issue" or "Report a product fault". It only takes a few minutes, and we'll take care of the rest. As a reminder, all of our pieces are handmade, so there will always be some perfect imperfections that add to the beauty and charm of your one-of-a-kind piece.

Should you decide the item isn't right for you and you prefer not to exchange it, we can provide a return shipping label, though the cost of return shipping will be your responsibility.

Please return items in their original packaging and Cove Home bag to ensure their safe arrival. For any questions regarding returns, you're welcome to reach out to us at team@cove-home.co.

Whether you choose a refund, an exchange or store credit, we'll take care of it as soon as your return arrives back with us and has been checked.

Please note, returns are not available for Final sale items or gift cards.