HEIRLOOM HOLIDAY EVENT:

Ground Shipping Cut off for Delivery by 12/24: December 10th Midnight.

We’re committed to dispatching your order from our warehouse as fast as we can, please note during this busy period our usual 1–2 working days are extended to 5 -7 working days to carefully pack and dispatch your order, plus 5-8 working days for shipping. Some pieces may have extended dispatch time - please check the product page details for this, which is clearly displayed above the "add to cart" button.

Please also note - carriers may experience delays during the holiday period due to volume which is unfortunately outside our control. If you require your order within 7 days, we suggest you select expediated shipping at checkout which will guarantee delivery within 3 working days. 

 - Free Shipping on Orders Over $95
Orders over USD $95 shipping to the contiguous United States ship free. Please allow 5–8 business days for transit. If the carrier advises any delays we will communicate this with you.

 - Flat Rate Shipping on Orders Under $95
Orders under $95 will ship for a flat fee of $14.95.

 - Expedited Shipping Most items can be sent using our 3-Day Shipping Service, a flat rate of $45 at checkout. available at checkout. This allows one business day for our team to carefully pick and pack your order, followed by 2 days express shipping in transit. Orders received before 9am PST are usually sent the same day. Once your order is on its way, we’ll email your tracking details so you can follow its journey right to your door.

Important Note:
Weather events or carrier-related delays can occasionally impact delivery times and are beyond our control. Please monitor your tracking link for real-time updates.

Tracking Your Order
You’ll receive a tracking number in your Shipping Confirmation email. Please check this link first for the latest updates.

Correct Shipping Details 

Please ensure your shipping address and order details are correct at checkout, as we cannot guarantee changes once an order has been placed. Unfortunately, we cannot take responsibility for orders sent to an incorrect address provided by the customer.

 

Availability & Estimated Ship Dates

All of our pieces are handmade in small batches, so from time to time, certain items may be on their way from our artisans or temporarily out of stock.

If an item in your order is still being completed or on route to us, you’ll find its estimated ship date listed on the product page, just above the Add to Cart button.

By purchasing this piece, you’re securing it in advance. As soon as it arrives at our warehouse, our team will carefully pack it and send it straight to you on the date noted on the listing.

As a small business that cares deeply about minimizing our carbon footprint, if your order has multiple pieces within it, we often hold your order until it’s completed with the pre order and ready to send, this helps reduce excess packaging and unnecessary courier trips.

 Unless stated otherwise on your selected item, Your order will be carefully packed and dispatched from our warehouse within 3 business days from order. Typically, Ground Shipping and transit time once dispatched is 3-5 business days - you will receive your tracking details as soon as it is on its way to you.

• Please note, fulfilment and shipping times may change during Holiday periods. We will provide regular updates during this time.

All of our pieces are handmade in small batches, so from time to time, certain items may be on their way from our artisans or temporarily out of stock.

If an item in your order is still being completed or en route to us, you’ll find its estimated ship date listed on the product page, just above the Add to Cart button.

As a small business that cares deeply about minimizing our carbon footprint, we often hold your order until it’s complete and ready to send — this helps reduce excess packaging and unnecessary courier trips.

Of course, if your order contains items coming from different locations, they may occasionally ship separately so we can get everything to you as efficiently as possible.

You won’t be charged any extra for shipping, but you may receive your parcels in more than one delivery over a few days.

Orders over USD $95 ground shipping is free to the contiguous United States.

Orders under USD $95 will ground ship for a flat fee of $14.95

3 Day Express orders are a flat rate of $45 within domestic USA (excludes Alaska & Hawaii)

International shipping rates are USD $95, As a reminder, any import duties or customs requirements are the customer’s responsibility. All international orders are final.

Our preferred international freight carriers will usually deliver an order anywhere in the world in about a week. 

Most items can be sent using our 3-Day Shipping Service, available at checkout.

This allows one business day for our team to carefully pick and pack your order, followed by a 2-Day Shipping Service in transit.

Orders received before 9am are usually sent the same day. Once your order is on its way, we’ll email your tracking details so you can follow its journey right to your door.

All of our pieces are handmade in small batches, so from time to time, certain items may be on their way from our artisans or temporarily out of stock.

If an item in your order is still being completed or en route to us, you’ll find its estimated ship date listed on the product page, just above the Add to Cart button.

By purchasing this piece, you’re securing it in advance. As soon as it arrives at our warehouse, our team will carefully pack it and send it straight to you on the date noted on the listing.

As a small business that cares deeply about minimizing our carbon footprint, we often hold your order until it’s complete and ready to send — this helps reduce excess packaging and unnecessary courier trips.

You will receive a tracking number in your Shipping Confirmation email once your order has been packaged and ready for dispatch from our warehouse. In the first instance, please check this tracking information for updates as once your order has been dispatched we have limited control over the schedules of the preferred carriers.